Frequently Asked Questions

Browse our collections, select your size and quantity, and add items to your bag. When you're ready, proceed to checkout, enter your shipping details, and complete your payment.

We accept all major credit and debit cards including Visa, Mastercard, and American Express. Additional payment options are displayed at checkout.

We process orders quickly. If you need to make changes, please contact us at [email protected] as soon as possible. We'll do our best to accommodate your request, but we cannot guarantee changes once an order has been dispatched.

Orders are typically dispatched within 1–3 business days. Standard delivery takes 3–7 business days depending on your location. Express shipping options are available at checkout.

Yes, we ship to select international destinations. Shipping costs and delivery times vary by location. Import duties and taxes may apply and are the responsibility of the customer.

Once your order has been dispatched, you'll receive an email with your tracking number and a link to track your shipment. You can also check your order status in your account dashboard.

We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in their original condition with all tags attached. Please visit our Refund Policy page for full details.

Contact our customer care team at [email protected] with your order number. We'll provide you with a return authorisation and shipping instructions.

Once we receive and inspect your return, refunds are processed within 5–10 business days to your original payment method. Your bank may take additional time to reflect the refund.

Each product page includes a detailed size guide with measurements. If you're between sizes, we generally recommend sizing up for a more relaxed fit or down for a closer fit, depending on the garment style.

We make every effort to display colours and textures accurately. However, slight variations may occur depending on your screen settings. If you have questions about a specific product, please don't hesitate to contact us.

Care instructions are included on each garment's label and product page. Generally, we recommend gentle washing at low temperatures and air drying to preserve the quality and longevity of our fabrics.

You can check out as a guest, but creating an account allows you to track orders, save addresses, and enjoy a faster checkout experience.

You can reach us at [email protected]. We aim to respond to all enquiries within 24 hours during business days.