Privacy Policy

Information We Collect

We collect information you provide directly to us when you create an account, make a purchase, subscribe to our newsletter, or contact our support team. This may include:

• Name, email address, and phone number
• Billing and shipping addresses
• Payment information (processed securely through our payment providers)
• Order history and preferences
• Communications you send to us

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Respond to your enquiries and provide customer support
• Send marketing communications (with your consent)
• Improve our website, products, and services
• Detect and prevent fraud

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, processing payments, and delivering orders. These providers are contractually obligated to protect your information.

Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences through your browser settings. Essential cookies required for the functioning of our site cannot be disabled.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All payment transactions are encrypted using industry-standard SSL technology.

Your Rights

You have the right to access, correct, or delete your personal information at any time. You may also opt out of marketing communications by clicking the unsubscribe link in any email or contacting us directly. To exercise any of these rights, please email us at [email protected].

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.